Learn how Austin Icon Limo, operated by KAS6 LLC, collects, uses, protects, and shares personal information when you use our website, make a reservation, communicate with us, or use our transportation services.
Reserve Your RideEffective August 17, 2026
Austin Icon Limo (“AICL”), operated by KAS6 LLC (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request information, make a reservation, communicate with us, submit information through online forms or social media platforms, or use our chauffeured transportation services. By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
We may collect personal information when you visit our website, contact us, request a quotation, make a reservation, submit a form, or use Austin Icon Limo transportation services.
We may collect your name, telephone number, email address, company name, and other contact information you provide when communicating with Austin Icon Limo.
We may collect information necessary to arrange transportation, including passenger names, mobile numbers, pickup and drop-off locations, reservation dates and times, vehicle preferences, passenger counts, luggage requirements, and special requests.
For airport and private aviation reservations, we may collect airline names, flight numbers, arrival or departure information, airport or FBO locations, and other travel details needed to coordinate transportation.
We may collect payment-related and transaction information necessary to process reservations, issue invoices, provide receipts, and maintain transaction records. Full credit card information is not directly stored by Austin Icon Limo and is handled through authorized payment processing and reservation systems.
We may collect information contained in emails, text messages, telephone communications, customer service requests, feedback, complaints, and other communications you send to Austin Icon Limo.
When you use our website, certain technical information may be collected automatically, including IP address, browser type, device information, pages visited, referral information, and website interaction data through analytics and similar technologies.
We may collect information that you submit through our website, online reservation forms, inquiry forms, or lead forms provided through platforms such as Facebook and Instagram. The information collected depends on the fields and information you choose to provide.
If you make a reservation for another passenger, you may provide information about that passenger such as their name, mobile number, pickup details, travel information, or special transportation requirements. You should provide only information reasonably necessary to arrange the requested transportation.
Austin Icon Limo may receive personal information directly from you, through our reservation systems and website, or through third parties involved in arranging transportation.
We may collect information when you visit our website, request information, submit an online form, or make a reservation through our online booking system.
We may receive personal information when you contact Austin Icon Limo by telephone, email, text message, WhatsApp, or other communication methods used to request, arrange, modify, or discuss transportation services.
We may receive information that you submit through social media platforms and advertising lead forms, including platforms such as Facebook and Instagram. Information submitted through these platforms may also be subject to the privacy practices of the applicable platform.
We may receive passenger or reservation information from corporate clients, executive assistants, travel agencies, travel professionals, event planners, hotels, transportation partners, or other persons or organizations arranging transportation on behalf of a passenger.
When transportation is coordinated with an authorized affiliate transportation provider, we may receive reservation, passenger, trip, or service information necessary to coordinate and complete the requested transportation.
Certain reservation and transaction information may be received or processed through authorized reservation, payment processing, invoicing, and other technology providers used to support our transportation services.
Certain technical and usage information may be collected automatically when you visit our website through analytics, cookies, server logs, and similar technologies used to understand website performance, usage, and functionality.
We may collect other information that you voluntarily provide when requesting transportation, communicating with our team, submitting feedback, or making a special service request.
Austin Icon Limo uses personal information to provide, coordinate, support, and improve our chauffeured transportation services and customer experience.
We use personal information to create, confirm, manage, modify, and complete reservations and to coordinate transportation services for passengers.
We may use passenger names, mobile numbers, pickup and drop-off locations, travel details, and other necessary reservation information to assign chauffeurs and coordinate pickup, transportation, and passenger communication.
For airport transportation, we may use airline, flight, airport, terminal, FBO, and related travel information to monitor flight status and help coordinate pickup or drop-off services.
We use applicable reservation and transaction information to process payments, issue invoices and receipts, maintain business and accounting records, address billing questions, and manage transportation-related charges.
We use contact and reservation information to respond to inquiries, provide customer support, communicate reservation changes, address service concerns, and respond to feedback or other requests.
We may use the mobile number and contact information associated with a reservation to provide service-related communications, including booking confirmations, reminders, chauffeur assignment or on-the-way updates, chauffeur arrival notifications, trip status information, and post-trip thank-you or service-feedback requests.
We may use information when reasonably necessary to protect passengers, chauffeurs, our business, payment transactions, reservation systems, and other users; prevent or investigate suspected fraud or misuse; and comply with applicable safety or security requirements.
We may use website usage, analytics, feedback, and service information to understand how our website and services are used, troubleshoot problems, improve functionality, and enhance the customer experience.
We may use or retain information when reasonably necessary to comply with applicable laws, regulations, legal processes, transportation requirements, insurance requirements, or lawful requests from government or regulatory authorities.
Where permitted by applicable law and when any required consent has been obtained, we may use contact information to send promotional offers, service announcements, or marketing communications. Marketing communications are separate from operational communications necessary to manage or provide a requested transportation service.
Information about service-related and promotional text communications from Austin Icon Limo (AICL).
When a mobile number is provided in connection with a reservation, Austin Icon Limo may use that number to send service-related text messages necessary to communicate information about the requested transportation service.
Service-related messages may include reservation confirmations, reminders, chauffeur assignment or on-the-way notifications, chauffeur arrival notifications, pickup instructions, trip status updates, reservation changes, and other communications related to the scheduled transportation service.
After a transportation service is completed, Austin Icon Limo may send a thank-you message and request feedback regarding the passenger's experience or the transportation service provided.
Austin Icon Limo may send promotional or marketing text messages only where permitted by applicable law and when any required consent has been obtained. Consent to receive marketing text messages is not a condition of purchasing transportation services from Austin Icon Limo.
Message frequency may vary depending on reservation activity and the communications for which the recipient has enrolled. Message and data rates may apply depending on the recipient's mobile carrier and service plan.
Recipients may reply STOP to an applicable Austin Icon Limo text message to request that further messages from that messaging program stop. After an opt-out request is received, a confirmation message may be sent. Opting out of marketing messages does not prevent Austin Icon Limo from communicating with a customer through other appropriate methods regarding an active reservation or requested transportation service.
Recipients may reply HELP to an applicable Austin Icon Limo text message for assistance or contact Austin Icon Limo at info@austiniconlimo.com or (844) 282-7001 .
Austin Icon Limo does not sell customers' mobile phone numbers or use them for third-party marketing. Mobile information and text messaging consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Austin Icon Limo does not sell customers' personal information. We may share limited information when reasonably necessary to provide transportation services, process transactions, operate our business, or comply with applicable legal requirements.
We may provide chauffeurs with information reasonably necessary to perform a reservation, such as passenger name, mobile number, pickup and drop-off locations, flight or travel information, scheduled service time, and relevant transportation instructions.
When Austin Icon Limo coordinates a reservation through an authorized affiliate transportation provider, we may share passenger, contact, reservation, and trip information reasonably necessary for the affiliate to provide and coordinate the requested transportation service.
Payment and transaction information may be processed by authorized payment processors and financial service providers as necessary to authorize payments, process charges, issue refunds when applicable, and help prevent fraudulent transactions.
We may use authorized service providers that support our reservation systems, communications, website, hosting, analytics, invoicing, customer service, and other business operations. These providers may process information as necessary to perform services on our behalf.
When transportation is arranged or paid for by a company, travel agency, executive assistant, event planner, hotel, transportation partner, or other authorized travel arranger, we may share appropriate reservation, trip, receipt, or service information with that party as reasonably necessary to manage the transportation arrangement.
We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, regulatory requirements, government requests, or to protect the rights, safety, security, or property of Austin Icon Limo, our passengers, chauffeurs, or others.
Information may be transferred or disclosed as part of an actual or proposed merger, acquisition, financing, reorganization, sale of assets, or other business transaction, subject to applicable privacy and legal requirements.
Austin Icon Limo does not sell customers' personal information. We also do not sell mobile phone numbers or share mobile information or text messaging consent information with third parties or affiliates for their own marketing or promotional purposes.
Austin Icon Limo takes reasonable measures to protect personal information and payment-related data used in connection with our transportation services.
Austin Icon Limo uses reasonable administrative, technical, and operational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Austin Icon Limo maintains applicable PCI DSS compliance requirements and completes PCI compliance validation through SecurityMetrics. Payment card information is handled through authorized payment processing and reservation systems designed to protect cardholder data.
Austin Icon Limo does not directly store full credit card numbers in its own website or general business records. Payment card information submitted for reservations is processed through authorized reservation and payment processing systems.
We may use third-party technology, reservation, hosting, communications, payment processing, and other service providers to support our business operations. These providers may process information as necessary to perform services on our behalf.
Although Austin Icon Limo takes reasonable measures to protect personal information, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
Customers should take reasonable precautions to protect their own devices, email accounts, passwords, payment information, and other account or communication credentials. Customers should not send sensitive payment information through unsecured communication methods unless specifically directed to an authorized secure payment process.
If you believe personal or reservation information associated with Austin Icon Limo has been accessed or used without authorization, please contact us promptly at info@austiniconlimo.com or (844) 282-7001 .
Austin Icon Limo may retain personal, reservation, transaction, and business records for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements, comply with legal or regulatory obligations, and support legitimate business operations.
You may have choices and rights regarding your personal information and communications from Austin Icon Limo, subject to applicable law.
You may contact Austin Icon Limo to request access to, correction of, or an update to personal information associated with you. We may take reasonable steps to verify your identity before processing certain requests.
You may request deletion of certain personal information associated with you. We may retain information when reasonably necessary or permitted by applicable law, including for transaction records, accounting, fraud prevention, dispute resolution, legal obligations, regulatory requirements, or other legitimate business purposes.
You may opt out of promotional or marketing communications by following the unsubscribe or opt-out instructions provided in the applicable communication or by contacting Austin Icon Limo.
You may reply STOP to an applicable Austin Icon Limo text message to request that further messages from that messaging program stop. For assistance, you may reply HELP or contact Austin Icon Limo directly. Message and data rates may apply.
To submit a privacy-related request or ask a question about how Austin Icon Limo handles personal information, contact us at info@austiniconlimo.com or call (844) 282-7001 .
Austin Icon Limo's website and transportation booking services are not directed to children for the purpose of independently creating reservations or submitting personal information. Information about a minor passenger may be provided by a parent, guardian, customer, or authorized travel arranger when reasonably necessary to arrange transportation services.
Austin Icon Limo is operated by KAS6 LLC, a Texas business providing professional chauffeured transportation services under the Austin Icon Limo brand. The abbreviation “AICL” may be used as a shortened reference to Austin Icon Limo.
Austin Icon Limo may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements. When this Privacy Policy is updated, the effective date displayed on this page may also be revised.
If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact Austin Icon Limo for assistance.